Between brutal winters, aging plumbing, and finished basements, your area homes see more than their share of water damage. Our crews arrive with truck-mounted extraction and commercial drying equipment to stop the damage before it spreads - and moisture meters to prove your home is actually dry.
Water Damage Restoration
Serving all of St. Louis - West · Open 24/7 · (314) 455-5900
Common Causes We See in St. Louis - West
- Frozen and burst pipes in winter cold snaps
- Water heater and boiler failures
- Washing machine and dishwasher line breaks
- Roof leaks and ice dams
- Sump pump failures during spring thaw
While You Wait for the Crew
A few minutes of the right first moves can save thousands in damage. Here is what to do — and what not to do — before we arrive.
Do
- Shut off the water at the source or the main valve if you can reach it safely
- Cut power to affected rooms at the breaker if outlets or appliances got wet
- Move photos, electronics, and valuables somewhere dry
- Take photos and video before you move anything large — your claim will thank you
Don’t
- Use a household vacuum on standing water
- Walk under sagging ceilings or across buckled floors
- Leave wet rugs sitting on hardwood
- Wait to see if it dries out on its own — it will not
Crews are standing by in St. Louis - West right now.
Call (314) 455-5900
Our Process
- 1
Assessment
We inspect the damage, map how far it reaches, and give you a clear plan and estimate before work begins.
- 2
Mitigation
We stop the damage from spreading - extracting water, boarding up, or containing the affected area.
- 3
Cleanup & Drying
Commercial equipment removes moisture, soot, or contamination, and we verify with instruments - not guesswork.
- 4
Sanitizing
Affected surfaces are cleaned, deodorized, and treated so your home is safe, not just dry.
- 5
Restoration
Our reconstruction team rebuilds and finishes every damaged surface so it looks like nothing ever happened.
We Work With Your Insurance
Restoration is stressful enough without fighting through a claim alone. Our crews document everything — photos, moisture readings, and a clear scope of work — in the format adjusters expect, and we communicate with your insurance company throughout the job. You always know what is happening and what your policy covers before work begins.
What This Service Covers
Emergency water extractionStructural drying and dehumidificationBasement flood cleanupHardwood floor dryingMoisture mapping and verification
The first hours decide how much of your home can be saved. Call the moment you find water and we will walk you through exactly what to do until the crew arrives.
Frequently Asked Questions
How long does it take to dry out water damage in St. Louis - West?
The time it takes to dry out water damage can vary depending on the extent of the damage and materials affected. Typically, it can take between 24 to 48 hours for drying, but it may take longer for more severe cases. Our team will assess your property and provide a detailed timeline during the restoration process.
Does homeowners insurance cover water damage?
Homeowners insurance may cover water damage, but it largely depends on the cause of the damage. If it’s due to a sudden and accidental event, such as a burst pipe, it is often covered. It's recommended to check your specific policy or consult your insurance agent for clarity on your coverage.
What should I do first when I find water damage?
If you discover water damage, the first step is to ensure safety by turning off the electricity if necessary. Next, try to identify the source of the water and stop it if possible. Contact a professional restoration service like United Water Restoration Group of St. Louis - West to assess and remediate the damage.
Can wet drywall and flooring be saved?
Wet drywall and flooring may be salvageable depending on the severity and duration of the exposure to water. Quick action is crucial. If they are only slightly damp and dried out quickly, it might be possible to save them. Our experts can evaluate your situation and recommend the best course of action.
How do you know when a home is completely dry?
A home is considered completely dry when moisture readings return to normal levels and there are no lingering damp smells or signs of water presence. Our team uses specialized equipment to measure moisture levels accurately during the drying process to ensure your home is thoroughly dry.
What is the difference between clean water and black water damage?
Clean water damage comes from sources like broken pipes or rainwater, while black water damage originates from unsanitary sources such as sewage or flooding from rivers. Clean water is less hazardous and can be addressed more easily, whereas black water requires more stringent safety measures during the restoration process.
Water Damage Restoration Near You
Other Services
Request Service Online
Tell us what happened and we will call you right back. For emergencies, calling (314) 455-5900 is always fastest — we answer 24/7.