Flood Damage Cleanup

Serving all of St. Louis - West · Open 24/7 · (314) 455-5900

your area basements flood - from spring thaws, summer downpours that overwhelm the sewers, and sump pumps that quit in a power outage. Flood water is dirtier than a burst pipe, carrying silt and contaminants that demand professional cleanup, not just drying.

Common Causes We See in St. Louis - West

  • Heavy rain overwhelming city sewers
  • Spring snowmelt and saturated ground
  • Sump pump failures during outages
  • Window well and foundation seepage
  • Backed-up floor drains

While You Wait for the Crew

A few minutes of the right first moves can save thousands in damage. Here is what to do — and what not to do — before we arrive.

Do

  • Shut off the water at the source or the main valve if you can reach it safely
  • Cut power to affected rooms at the breaker if outlets or appliances got wet
  • Move photos, electronics, and valuables somewhere dry
  • Take photos and video before you move anything large — your claim will thank you

Don’t

  • Use a household vacuum on standing water
  • Walk under sagging ceilings or across buckled floors
  • Leave wet rugs sitting on hardwood
  • Wait to see if it dries out on its own — it will not

Crews are standing by in St. Louis - West right now.

Call (314) 455-5900
Restoration van arriving in the neighborhood

Our Process

  1. 1

    Assessment

    We inspect the damage, map how far it reaches, and give you a clear plan and estimate before work begins.

  2. 2

    Mitigation

    We stop the damage from spreading - extracting water, boarding up, or containing the affected area.

  3. 3

    Cleanup & Drying

    Commercial equipment removes moisture, soot, or contamination, and we verify with instruments - not guesswork.

  4. 4

    Sanitizing

    Affected surfaces are cleaned, deodorized, and treated so your home is safe, not just dry.

  5. 5

    Restoration

    Our reconstruction team rebuilds and finishes every damaged surface so it looks like nothing ever happened.

We Work With Your Insurance

Restoration is stressful enough without fighting through a claim alone. Our crews document everything — photos, moisture readings, and a clear scope of work — in the format adjusters expect, and we communicate with your insurance company throughout the job. You always know what is happening and what your policy covers before work begins.

AllstateChubbFarmersProgressiveUniversalHeritage
Technician documenting damage for an insurance claim

What This Service Covers

Contaminated flood water removalSilt and debris cleanoutSanitizing and antimicrobial treatmentStructural drying and dehumidificationFlood insurance claim documentation

After a flood, the difference between a proper cleanup and a quick dry-out shows up months later as mold and rot. We do it right the first time.

Frequently Asked Questions

How fast can you respond to a flood damage cleanup emergency in St. Louis?

Our crews are local and dispatch around the clock — for emergencies in St. Louis we are typically on-site within hours, not days. Call (314) 455-5900 and a real person answers 24/7.

Does insurance cover flood damage cleanup?

In most cases yes, depending on your policy and the cause of the damage. We document everything, use the same estimating standards insurance companies use, and work directly with your adjuster so the claim goes smoothly.

How much does flood damage cleanup cost in St. Louis?

Every job is different, so we start with an inspection and give you a clear written estimate before any work begins. When insurance is involved, our scope lines up with your claim — no surprise bills.

Why choose United Water Restoration Group of St. Louis - West?

We are local to St. Louis, certified to IICRC industry standards, available 24/7, and we handle everything from emergency cleanup through full reconstruction — one team, start to finish.

Request Service Online

Tell us what happened and we will call you right back. For emergencies, calling (314) 455-5900 is always fastest — we answer 24/7.

Property damage emergency?

We answer 24/7 and dispatch from right here in St. Louis.

Call (314) 455-5900